Frequently Asked Questions about Cook County E-Filing

Login
   Where is the courthouse located & what are the hours?
   How do I login?

Registration
   How do I register for an eFile Account?
   Can a law firm have a firm eFile Account, or does each attorney have to have his/her own account?
   How do I login?
   I submitted a completed registration form, but have not received my email confirmation-what should I do?
   How do I register a judgment from another state?

Main
   What is a Cook County Attorney Code and how is it assigned?
   What is required to file a case in the Law Division?
   What are the normal business hours of operation for the Clerk’s Office?
   If my filing is rejected, how do I obtain a refund?
   Are there size limitations for uploaded documents?
   What area of law will a person be able to electronically file?
   What payment method can I use for eFiling?
   How do I file a complaint?

General Information
   What is a “No Fee” filing?
   How do I change my password?
   How do I receive a refund?
   Can I combine a complaint and pleading in a single electronic filing?
   What documents cannot be electronically filed?
   Do I have to file a paper copy of my electronically filed document/pleading?
   How do I add my signature to pleadings/documents that I electronically file?
   What is required to file a case in the Law Division?
   Who can eFile?
   What methods of payment will be accepted for electronic filing?
   What is the Black Line Trial Call?
   What is an eFiling fee?
   Can sealed documents/cases be filed electronically?
   How do I handle summonses?
   Is the eFiling System available 24 hours a day, 7 days a week?
   What Judge is my case assigned to?
   What is a ‘Trace Number’?
   How can I get the circuit court filing fee waived?
   When does my credit card get charged/checking account debited?
   What is the cost of an appearance/complaint/jury demand?
   What hardware and software do I need to eFile?
   What kind of information can I enter for “Billing Reference”?
   Can the general public view electronically filed cases and documents through the Internet?
   How can I get the eFiling fee waived?
   With eFiling, are government agencies still eligible for reduced rates?
   What is the ‘Recurring Party’ feature in the ‘My Account’ section?
   Can exhibits be electronically filed with a pleading?
   How many copies of the complaint are required?
   What payment method can I use for eFiling?
   Who is eligible for Intergovernmental Billing?
   If my filing is rejected, how do I obtain a refund?
   How does a filer receive notification that his/her filing has been accepted by the Clerk’s Office?
   What is a Cook County Attorney Code and how is it assigned?
   Who will have access to documents filed electronically?
   How can I update my contact information?
   I noticed a mistake in my electronic filing after the pleading was accepted by the Clerk’s Office-how can I correct it?
   Are there fees associated with electronic filing?